Roast House Coffee
Roast House is a small but passionate craft coffee company located in Spokane, WA.
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Privacy Policy
We believe it is impornt for our customers to know exactly what they are paying for when purchasing out products.

This ROAST HOUSE Digital Privacy Policy (USA) ("Privacy Policy") describes how we collect and use your information through a variety of digital means. By accessing or using this website, mobile application or service on any computer, mobile phone, tablet, console or other device (collectively, "Device"), you consent to our Privacy Policy. ROAST HOUSE may modify this Privacy Policy at any time effective upon its posting. Your continued use of our products and services constitutes your acceptance to this Privacy Policy and any updates. This Privacy Policy is incorporated into, and is subject to, the Terms of Use.

While this Privacy Policy is intended to generally describe our privacy practices, our goal is to also provide more detailed information at times when it's most meaningful to you. Please look for these notices within our ROAST HOUSE services.

COLLECTING INFORMATION

WHAT YOU GIVE US

We collect information you give us or permit us to access. Information may include, but is not limited to, your email and physical address, telephone number, and when necessary, credit card information.

WHAT WE COLLECT FROM YOU

We may automatically collect information regarding your interaction with, and use of, our products and services. Information we may collect includes, but is not limited to, your telephone number, Device identifier and hardware information, IP address, browser type and language, cookie information, system type, whether you have enabling software to access certain features, access times, referring website URLs, information about your purchases and other information about your interactions with us.

CHILDREN'S PRIVACY

We do not knowingly collect or solicit personal information from children under 13.

USING INFORMATION

We may use your information to do the following:

PROVIDE AND CONDUCT MARKETING AND PROMOTIONS
  • Communicate with you about our products, services and events, and for other promotional purposes
  • Administer contests, promotions, events, surveys or other features
  • Display relevant marketing to you
BY LAW OR TO PROTECT RIGHTS

We may disclose information upon governmental request, in response to a court order, when required by law, to enforce our policies, or to protect our or others' rights, property or safety. We may share information to prevent illegal uses of ROAST HOUSE’s products and services or violations of the Terms of Use, or to defend ourselves against third-party claims. We may also share information with companies assisting in fraud protection or investigation.

BUSINESS TRANSFERS

Your information may be transferred to a third party as a part of our business assets in a sale of a part or all of ROAST HOUSE. If this should happen, notice will be provided by posting to the website or other form of communication.

PUBLIC SHARING

SHARING YOU CHOOSE

You may choose to share certain information on other platforms, such as Facebook and Twitter. Please read the privacy policies of those platforms, because your ROAST HOUSE activity published on those platforms will no longer be governed by ROAST HOUSE’s Privacy Policy.

PROTECTING INFORMATION

Security Measures: We use a variety of security measures, including encryption and authentication tools, to help protect your information. We use secure servers when you place orders. All credit card information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted within our databases.

NO GUARANTEE

However, like other companies, ROAST HOUSE cannot guarantee 100% the security or confidentiality of the information you provide to us.

COLLECTION TOOLS

HOW WE COLLECT INFORMATION

ROAST HOUSE automatically collects information within our products and services or stored by your browser or Device. We use a variety of methods to collect this information, including, but not limited to, cookies and pixel tags/web beacons ("Collection Tools").

TURNING OFF COLLECTION TOOLS

If you turn off certain Collection Tools, you may not have access to many features that make your experience more efficient and some of our services and features may not function properly. However, you can still place product orders over the telephone by contacting our customer service number at [NUMBER NEEDED]. Note that our websites may not recognize or respond to Do Not Track (DNT) headers from web browsers.

CHOICES

COMMUNICATION/UNSUBSCRIBE/OPT-OUT

To unsubscribe and stop receiving ROAST HOUSE newsletters, please change your settings or follow the instructions in the email, notification or other message type. If you have unsubscribed from any ROAST HOUSE communications, due to production schedules, you may receive communications already in production.

INTERNATIONAL USERS

Our digital operations are conducted, in whole or in part, in the United States. Regardless of where you live, you consent to have your personal data transferred, processed and stored in the United States, and allow ROAST HOUSE to use and collect your personal information in accordance with this Privacy Policy.

TERMS OF USE

Your use of our products and services, and any disputes arising from them, is subject to this Privacy Policy as well as our Terms of Use. Please visit our Terms of Use, which explains other terms governing the use of our products and services.

This is a list of Roast House's most frequently asked questions, we have tried to provide as much information as possible.

Frequently Asked Questions